Last updated on Oct 24th 2023
We are committed to providing high-quality online education services to our stakeholders. We value your feedback and want to hear about your experiences with our services. If you have any feedback or suggestions, please feel free to share them with us.
We also want to hear about any grievances you may have. If you are not satisfied with any aspect of our services, please let us know. We will investigate your grievance and take appropriate action to resolve the issue.
How to Submit Feedback or a Grievance
You can submit feedback or a grievance in the following ways:
Please be sure to include the following information in your feedback or grievance:
- Your name and contact information
- A description of your feedback or grievance
- The date and time of the incident (if applicable)
- The names of any staff members involved (if applicable)
What to Expect After You Submit Feedback or a Grievance
We will acknowledge your feedback or grievance within 24 hours. We will then investigate your feedback or grievance and take appropriate action to resolve the issue. We will keep you updated on the progress of our investigation and will notify you when we have resolved the issue.
Thank you for your feedback and cooperation.
Your feedback will help us improve our services and ensure that we are meeting the needs of our stakeholders.
